Question 1

Where do your puppies come from?

Accepted Answer

All of our puppies are sourced from highly reputable and ethical breeders who meet our strict standards for animal welfare. We conduct thorough checks to ensure every puppy is raised in a healthy and loving environment before they join our family at Petholicks.

Question 2

What is included when I adopt a puppy from Petholicks?

Accepted Answer

Every puppy from Petholicks comes with a complete starter package, including up-to-date vaccinations, deworming, a microchip, and a detailed health card. We ensure your new companion is ready for a seamless transition to their new home.

Question 3

Can I visit the puppies before making a decision?

Accepted Answer

Of course! We encourage you to visit our branch in Arjan, Dubai, to meet our puppies in person. This helps ensure a perfect match between the puppy’s personality and your family’s lifestyle. Please contact us to schedule a visit.

Question 4

Do you offer home delivery for puppies?

Accepted Answer

Yes, we provide safe and reliable home delivery for our puppies across Dubai and all other cities in the UAE. We ensure your new pet arrives at your doorstep comfortably and stress-free.

Question 5

Do your pets come with a health guarantee?

Accepted Answer

Yes, absolutely. Every pet from Petholicks comes with our comprehensive health guarantee, including an industry-leading 10-year warranty against genetic disorders. We believe in complete transparency, and you can review all details on our Ethical Commitment page. (https://www.petholicksdubai.com/purchase-contract)

Question 6

Where can I get puppy vaccinations in Dubai, and does Petholicks offer any recommendations or related services?

Accepted Answer

Ensuring your puppy receives timely vaccinations is crucial for their health and well-being. In Dubai, there are several reputable veterinary clinics that offer comprehensive vaccination packages for puppies. Petholicks highly recommends the following trusted veterinary clinics:

Dubai Municipality Veterinary Services, The Veterinary Hospital, and British Veterinary Hospital. These clinics are known for their high standards of care and professionalism.

At Petholicks, we understand the importance of safeguarding your pet's health right from the start. That's why every puppy purchased from Petholicks comes with an initial set of vaccinations, complete with a veterinary passport. We also offer guidance on the subsequent vaccination schedule required to keep your pet healthy.

Additionally, our team can assist you in setting up appointments with trusted veterinary partners for future vaccinations and health check-ups. Ensuring your puppy's health is our top priority, and we're here to support you through every step of the process.

Question 7

Can I buy puppies from Petholicks Dubai?

Accepted Answer

Absolutely! At Petholicks Dubai, we offer puppies from reputable and ethical breeders, ensuring top-notch animal welfare. Each puppy comes with health guarantees, vaccinations, microchipping, and thorough veterinary checks. We also provide after-care support and safe home delivery across Dubai and the UAE. Plus, we offer a 10-year warranty against genetic disorders and a 1-month warranty for treatable viral infections, partnering with Super Vet Pet Clinic + Hospital for 24/7 emergency care. Our 7-day bonding and exchange guarantee ensures you find the perfect match. Visit our store in Arjan, Dubai, or explore our services online, including grooming, boarding, training, and relocation. We're here to help you find your new furry family member!

Question 8

Where can I get pet training services in Dubai?

Accepted Answer

At Petholicks, we offer top-notch pet training services in Dubai, focusing on creating a harmonious relationship between you and your furry friend. Our experienced trainers work with all breeds and ages, providing customized training programs tailored to your pet's unique needs. Conveniently located in the heart of Dubai, our facility ensures a safe and engaging environment for your pets. Choose Petholicks for professional, reliable, and effective pet training services, where your pets come first. For more details or to book a session, visit us at our store or contact us through our website.

Question 9

What does a 10-year genetic disorder warranty for pets mean?

Accepted Answer

A 10-year genetic disorder warranty for pets means the seller or breeder guarantees the pet will be free from specified genetic disorders for 10 years. If the pet develops any covered genetic condition within this period, the warranty typically offers remedies such as replacement, reimbursement of veterinary costs, or other compensation as detailed in the warranty.

Key aspects include:
 • Coverage Duration: Usually 10 years from purchase or adoption.
 • Covered Conditions: Specific genetic disorders identified by the warranty, often hereditary diseases known in the breed.
 • Proof Requirements: Diagnosis by a licensed veterinarian or specialist is required to confirm the genetic condition.
 • Remedies: May include replacement pet, refund, or financial assistance for treatment.
 • Exclusions: Non-genetic illnesses, accidents, neglect, or conditions not listed in the warranty.

Examples from breeders show variation in warranty length and terms. For instance, Silver Rain Labradors offers a 1-year genetic life-threatening illness guarantee and a 26-month hip dysplasia guarantee with specific proof and notification requirements.

Dogwood Doodlebugs provides a 2-year warranty with reimbursement up to 50% of the purchase price for certain genetic defects, requiring proof and prior notification. Other breeders like Cosmopolitan Companion Dogs offer a 2-year warranty extended to 3 years if the pet has continuous veterinary insurance. Charlotte Doodles guarantees against DNA-testable genetic diseases for 1 year with specific notification and documentation rules. 
Bird Dog Labs offers a lifetime guarantee that puppies will be free from tested genetic diseases, emphasizing extensive genetic screening of breeding dogs.

Because terms vary widely, it is crucial to carefully read the specific warranty contract to understand which genetic disorders are covered, the proof required, the remedies offered, and any exclusions or conditions.
If you want, I can help find specific examples or templates of such warranties for your reference.

Question 10

Where can I find premium pet products in Dubai?

Accepted Answer

At Petholicks, you can find a wide range of premium pet products to meet all your pet's needs. Located in Dubai, Petholicks has been a trusted pet store since 2007, specializing in pure breed quality puppies and kittens from top breeders. In addition to our adorable pets, we offer a curated selection of high-quality pet products, including food, toys, grooming supplies, and accessories, all from reputable brands. Our products are tailored to ensure the health, happiness, and well-being of your pets. Visit us in Dubai to experience our exceptional range and dedicated customer service, where pets come with passports and microchips.

Question 11

What are the pet boarding options available at Petholicks in Dubai?

Accepted Answer

At Petholicks, we offer top-tier pet boarding services designed to keep your pets safe, comfortable, and happy while you're away. As a reputed and trusted pet store operating since 2007, we understand the importance of providing a home-away-from-home experience for your pets. Our boarding facilities cater to various needs, including:

1. Luxury Suites: For those who seek the finest accommodations, our luxury suites offer spacious areas, plush bedding, and personalized care, ensuring your pet enjoys their stay in the utmost comfort.

2. Standard Boarding: Our standard boarding options provide clean, safe, and cozy spaces with all the necessary amenities to ensure your pet's well-being. This option is perfect for pets who are comfortable with a bit of socialization and activity.

3. Specialized Care: For pets with unique needs, we offer specialized care programs that include tailored feeding schedules, medication administration, and extra attention to any special requirements.

4. Playtime and Socialization: We believe in keeping your pets engaged and active. Our boarding services include regular play sessions and socialization opportunities, where pets can interact with others under careful supervision.  At Petholicks, every pet is treated like family. Our experienced and caring staff ensures your pet receives the attention and care they deserve. All pets boarding with us are provided with regular health checks and monitored closely to maintain their well-being.  To book a boarding spot or to learn more about our services, please visit our website or contact our customer service team. We look forward to providing your pet with a safe and enjoyable stay in Dubai.

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